Theme: Political Ideas | Content Type: Journal article

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Democracy and the Mundane: Reflections on John Boswell, How Citizens Encounter the Democratic State

Phil Parvin

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Raphael Rychetsky

| 1 min read

John Boswell's How Citizens Encounter the Democratic State offers a unique and compelling analysis of democracy and its challenges, and also of the mainstream academic study of citizen disengagement by political scientists and theorists. While the majority of academics focus on big structural reasons for citizens’ increasing disaffection for democracy and the democratic state, Boswell focusses on the negative views of democracy and the democratic state that citizens gain through their many mundane interactions with them. I argue that his focus on citizens’ everyday engagement with the democratic state—and the many ways in which these engagements foster a sense of powerlessness, punitive judgment and sanction, especially among the poorest members of society—has important implications for democratic theory, participatory inequality and our wider understanding of democratic decline. It reveals a gap in the existing democratic theory literature which helps to explain why democracy is so popular among many academics yet so unpopular among many ordinary citizens. It also reveals a new strategy for democratic renewal, although it is one which is not without its own problems.

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When commentators worry about the state of our democracy, they usually worry about voting behaviour: whether citizens vote at all, and whether they vote for parties which promote division and conflict rather than searching for common ground. John Boswell’s book, 'How Citizens Encounter the Democratic State: Weapons of the Meek at the Frontlines of Public Services', starts from the insight that citizens mainly encounter the state in places other than the polling booth: when they seek health care or education, report a crime to the police or indeed are suspected of breaking the law. In his study of these encounters, Boswell finds the sources of democratic disaffection in services put under stress by austerity, and shows the limitations and even counter-productiveness of the coping mechanisms that people adopt (the ‘weapons of the meek’). In this symposium, Boswell and his interlocutors reflect on what we can learn about our democracy, and how to improve it, when we focus on quotidian interactions with state agencies.

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